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How Do Grievances Work? (Microlearning)

This microlearning course equips learners with essential skills to effectively manage employee grievances. Learners will explore best practices for handling grievances, understand how to determine whether to resolve issues formally or informally, and gain confidence in navigating various grievance scenarios.

Learning Objectives

  • Apply best practices for managing grievances
  • Identify when to resolve issues formally or informally
  • Explore and successfully navigate grievance scenarios
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Course Duration:

7

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Accreditations

CPD

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Touchpoint:

AA accessible

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Accessible PDF:

eBook

“We have been developing for over 20 years, so we really know what works for customers and learners”

Jackie Finlay, Head of Off-the shelf learning

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Courses specifically for Compliance

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