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Off-the-shelf online courses
Mortgage Credit Directive
20 November 2024
When it comes to mortgages, it’s vital to ensure that employees involved in the manufacture, credit granting and sale of mortgages have an appropriate level of knowledge and competence. This is where the Mortgage Credit Directive (MCD) comes into play.
How to Use AI Responsibly
20 November 2024
Artificial intelligence (AI) is transforming the way businesses operate and how we work. It’s important that we all feel comfortable using it and can embrace its potential.
Consumer Duty
20 December 2023
This course explores the impact of the FCA’s Consumer Duty on customer-centric practices in financial services, shaping ethical conduct and organizational excellence.
Managing and Leading Neurodivergent Colleagues
20 December 2023
This course helps employees how to recognize barriers neurodivergent individuals face in traditional workplaces.
Neurodiversity at Work
18 December 2023
This course debunks common myths and misconceptions surrounding neurodiversity.
Recruiting and Interviewing
4 July 2023
This course shows line managers how to recruit, interview and onboard a new team member successfully.
Customer Service Knowledge and Attitude
4 August 2022
An interactive and engaging online course on customer service knowledge and attitudes for employees.
Exploring Needs
4 August 2022
An interactive and engaging online course on exploring needs for employees.
Coaching Skills
4 August 2022
An interactive and engaging online course on coaching skills for managers and team leaders.
Communicating Performance Expectations
4 August 2022
An interactive and engaging online course on communicating performance expectations for employees.
Giving and Receiving Feedback
4 August 2022
Being able to guide your people to achieve high performance and outstanding results differentiates good and exceptional managers.
Conducting a Performance Review
4 August 2022
An interactive and engaging online course on conducting a performance review for employees.
