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Communicating to Influence

Persuade, negotiate, communicate and manage better with effective influencing skills.

Online Training for Employees

Roles are changing, managers need to influence more and command less. While workers are specialists, with knowledge and ideas that need to be heard and customers want long term relationships based on integrity.

The benefits of choosing off-the-shelf eLearning

  • Fun, accessible, and interactive online training
  • Customise courses to fit your brand
  • Up to 100 languages available
  • Free eBook to boost knowledge retention and support real-time implementation
  • Learn on-the-go with mobile-friendly courses
  • Add your own content; policies, procedures, PDF, videos, and more
  • CPD, RoSPA, IATP, and ESSC accredited

This course covers

  • How to build rapport and trust
  • How to analyse how people prefer to think and communicate
  • Read other people’s body language and use your own to communicate clearly
  • Explore how to detect the way people think through their body language and the words they use
  • How to appeal to their way of thinking by choosing your words carefully
  • Be alert for false realities
  • Use questions that uncover the issues and challenge the status quo
  • Explore what trust is, the conditions for trust and how to build it
  • How to build rapport; analyse, understand and appeal to others’ values and worldview

Course details

Business Leaders

29 minutes with a 5 minute post course test

CPD

eBook Available