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Business Skills Courses
Prepare your people for every situation with these off-the-shelf business skills courses.
Kallidus is trusted by some of the world’s top performing businesses, including Aston Martin and Ricoh. They trust us, so can you.
Transacting online
Make learners aware of the safest ways to carry out online transactions, show them how to identify viruses, malware and phishing scams, and what to do if they are hacked.
Online searching
How to utilise search engines more effectively, and how to distinguish reliable sources of information from unreliable sites.
Digital communication
Help learners get the best out of their devices with shortcuts and accessibility features, and teach them the basics of communication platforms.
Social media awareness
Learners will find out how to use social media appropriately and become aware of the implications of inappropriate social media use.
Remote Working
A shift towards remote working has been a growing trend with many adjusting how they work to help achieve a greater work/life balance.
Effective Delegation
An interactive and engaging online course on effective delegation for employees.
Powerful Message and Structure
An interactive and engaging online course on powerful message and structure for employees.
Presentation Skills Pathway
An interactive and engaging series of online courses in this improving presentation pathway.
Customer Service Pathway
The customer service pathway contains a series of interactive and engaging online courses for employees.
Coaching Pathway
Progressively develop all the skills learners need to become effective workplace coaches.
Customer Service Essentials
An interactive and engaging online course on customer service essentials for employees.
Bringing Presentations Alive
An interactive and engaging online course on bringing presentations alive for employees.
Rehearsing for your Presentations
An interactive and engaging online course on rehearsing for your presentations for employees.
Handling Questions
An interactive and engaging online course on handling questions for employees.
Stage Presence
An interactive and engaging online course on stage presence for employees.
Planning a Powerful Presentation
An interactive and engaging online course on planning a powerful presentation for employees.
Creating Presentation Support Materials
Avoid the pitfalls of too many slides and too much text! Make sure you keep your audience engaged by using visual support materials effectively and create visuals that enhance your message.
Using Words and Voice Effectively
An interactive and engaging online course on using words and voice effectively.
Communicating to Influence
Persuade, negotiate, communicate and manage better with effective influencing skills.
Making Presentations Powerful
An interactive and engaging online course on making presentations powerful for employees.
Conducting a Performance Review
An interactive and engaging online course on conducting a performance review for employees.
Evaluating Performance
An interactive and engaging online course on evaluating performance for employees.
Giving and Receiving Feedback
Being able to guide your people to achieve high performance and outstanding results differentiates good and exceptional managers.
Communicating Performance Expectations
An interactive and engaging online course on communicating performance expectations for employees.
Customer Service Knowledge and Attitude
An interactive and engaging online course on customer service knowledge and attitudes for employees.
Emotional Intelligence
Emotional intelligence is a skill that can be learned and will improve how we interact with others. Often, we react without taking the time to recognise and respond to our circumstances in the most appropriate way. This can mean missing opportunities and misunderstanding or misinterpreting the actions of others.
Angry Customers
Maintaining a professional, calm approach when faced with angry customers can be challenging. Learners will find out how to defuse anger as you go through the process of resolving the issue, and how to achieve an adult-to-adult, problem-solving approach in the face of emotion.
Coaching Skills
An interactive and engaging online course on coaching skills for managers and team leaders.
Exploring Needs
An interactive and engaging online course on exploring needs for employees.
Hybrid Working
Hybrid working is here to stay and is now popular in many companies, with many people doing a mixture of working from home and going into the office. Research shows that most people welcome this change from regular travel to and working in an office.
Cyber Security and Phishing
Cyber security and phishing are increasingly hot topics in the workplace. With more employees working from home than ever before, it is crucial for everyone to understand and take responsibility for their own cyber security.
Recruiting and Interviewing
This course shows line managers how to recruit, interview and onboard a new team member successfully.
Neurodiversity at Work
This course debunks common myths and misconceptions surrounding neurodiversity.
Managing and Leading Neurodivergent Colleagues
This course helps employees how to recognize barriers neurodivergent individuals face in traditional workplaces.
Consumer Duty
This course explores the impact of the FCA’s Consumer Duty on customer-centric practices in financial services, shaping ethical conduct and organizational excellence.
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