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Off-the-shelf online courses

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Allergen Awareness

Find out about allergens and some important considerations for avoiding cross-contamination in the workplace.

Angry Customers

Maintaining a professional, calm approach when faced with angry customers can be challenging. Learners will find out how to defuse anger as you go through the process of resolving the issue, and how to achieve an adult-to-adult, problem-solving approach in the face of emotion.

Asbestos Awareness

An interactive and engaging online course on asbestos awareness for employees.

Bringing Presentations Alive

An interactive and engaging online course on bringing presentations alive for employees.

Bullying and Harassment

An interactive and engaging online course on bullying and harassment for employees.

Bullying and sexual harassment

An interactive and engaging online course on bullying and sexual harassment for employees.

Bullying and sexual harassment – California

An interactive and engaging online course on bullying and sexual harassment for employees, California edition.

Change management

Change is generally challenging for people – we like what we consider to be familiar and safe. There is a wariness about doing something new or in a different way. It can be disruptive and cause anxiety among those affected.

Child protection

An interactive and engaging online course on child protection for employees.

Coaching Pathway

Progressively develop all the skills learners need to become effective workplace coaches.

Coaching Skills

An interactive and engaging online course on coaching skills for managers and team leaders.

Communicating Performance Expectations

An interactive and engaging online course on communicating performance expectations for employees.

Communicating to Influence

Persuade, negotiate, communicate and manage better with effective influencing skills.

Competition Law

An interactive and engaging online course on competition law for employees.

Conducting a Performance Review

An interactive and engaging online course on conducting a performance review for employees.

COSHH

An interactive and engaging online course on COSHH for employees.

Criminal Finances Act (CFA)

An interactive and engaging online course on the Criminal Finances Act for employees.

Customer Service Essentials

An interactive and engaging online course on customer service essentials for employees.

Customer Service Knowledge and Attitude

An interactive and engaging online course on customer service knowledge and attitudes for employees.

Customer Service Pathway

The customer service pathway contains a series of interactive and engaging online courses for employees.

Cyber Security and Phishing

Cyber security and phishing are increasingly hot topics in the workplace. With more employees working from home than ever before, it is crucial for everyone to understand and take responsibility for their own cyber security.

Decision Making Pathway

The decision making pathway contains a series of interactive and engaging online courses for employees to be completed together or individually.

Decision Making: Options to Implementation

An interactive and engaging online course on decision making: options to implementation for employees.

Developing Team Trust

Research shows that a team that has a strong foundation of trust between its members and in their leader is more agile, more productive, more creative, more innovative, and more fun to work in.

Digital communication

Help learners get the best out of their devices with shortcuts and accessibility features, and teach them the basics of communication platforms.

Discipline and Grievance

An interactive and engaging online course on discipline and grievance for employees.

Display Screen Equipment (DSE)

An interactive and engaging online course on display screen equipment (DSE) for employees.

Diversity, equity and inclusion

Diversity, equity and inclusion are evolving subjects that can feel tricky to navigate.

Driving at Work – Economical Driving

An interactive and engaging online course on driving at work – economical driving for employees.

Driving at Work – Your Safety

An interactive and engaging online course on driving at work for employees.

Drugs and Alcohol Misuse

An interactive and engaging online course on Drugs and Alcohol Misuse.

Effective Delegation

An interactive and engaging online course on effective delegation for employees.

Effective Email

An interactive and engaging online course on effective email for employees.

Electrical Safety

An interactive and engaging online course on electrical safety for employees.

Emotional Intelligence

Emotional intelligence is a skill that can be learned and will improve how we interact with others. Often, we react without taking the time to recognise and respond to our circumstances in the most appropriate way. This can mean missing opportunities and misunderstanding or misinterpreting the actions of others.

Environmental Awareness

An interactive and engaging online course on environmental awareness for employees.

Equity, Diversity and Inclusion

Equity, diversity and inclusion are evolving subjects that can feel tricky to navigate.

Evaluating Performance

An interactive and engaging online course on evaluating performance for employees.

Exploring Needs

An interactive and engaging online course on exploring needs for employees.

Fire Safety

An interactive and engaging online course on fire safety for employees.

First Aid

An interactive and engaging online course on first aid for employees.

First Contact

An interactive and engaging online course on first contact for employees.

Food Safety Level 2: Catering

An interactive and engaging online course on food safety level 2 for employees who work in catering.

Food Safety Level 2: Manufacturing

An interactive and engaging online course on food safety level 2 for employees involved in the food manufacturing industry.

Freedom of Information Act

An interactive and engaging online course on freedom of information act for employees.

GDPR for non EU businesses

An interactive and engaging online course on GDPR for non EU businesses.

GDPR for UK and EU businesses

An interactive and engaging online course on GDPR for businesses with customers in the UK and EU.

GDPR UK

An interactive and engaging online course on UK GDPR (updated for Brexit).

Giving and Receiving Feedback

Being able to guide your people to achieve high performance and outstanding results differentiates good and exceptional managers.

Goals & Guidelines for High Performance

An interactive and engaging online course on goals & guidelines for high performance.

Growing your Team to High Performance

Teams go through recognisable stages of growth and your job, as a team leader, is to identify its current stage and move it as smoothly as possible to the next stage.

Handling Complaints

An interactive and engaging online course on handling complaints for employees.

Handling Questions

An interactive and engaging online course on handling questions for employees.

Health and Safety: In the Office

An interactive and engaging online course on health and safety in the office for employees.

Human trafficking

An interactive and engaging online course on human trafficking for employees.

Hybrid Working

Hybrid working is here to stay and is now popular in many companies, with many people doing a mixture of working from home and going into the office. Research shows that most people welcome this change from regular travel to and working in an office.

Improving Group Dynamics

An interactive and engaging online course on improving group dynamics for employees.

Infection Control

An interactive and engaging online course on infection control for employees.

Influencing in Meetings

An interactive and engaging online course on influencing in meetings for employees.

Influencing Teams

An interactive and engaging online course on influencing teams.

Influencing to Win/Win

An interactive and engaging online course on influencing to win/win for employees.

Information Security

An interactive and engaging online course on information security for employees.

International Fraud Bribery and Corruption

An interactive and engaging online course on international fraud bribery and corruption for employees.

IR35 – Off Payroll Working

IR35 tax rules will be introduced in April 2021, requiring most organisations in the UK to consider the employment status of the contractors they use.

Keeping Safe during COVID-19

Explore how to reduce the chances of spreading COVID-19 within an office, manufacturing or retail environment.

Leader as Coach

Successful leaders are successful coaches. Coaching is an essential skill to develop and is its own reward.

Leadership Pathway

The leadership pathway contains a series of interactive and engaging online courses for employees.

Leadership Styles and Qualities

The leap from team member to team leader is probably the most exciting and demanding time in your business career. It takes a lot of insight and commitment to make the transition successfully.

Leading a Meeting

An interactive and engaging online course on leading a meeting for employees.

Legionella Awareness

An interactive and engaging online course on legionella awareness for employees.

Lone Working

An interactive and engaging online course on lone working and the responsibilities of the Managers who supervise them.

Lone Working for Employees

An interactive and engaging online course on lone working for employees.

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