Solving Performance Problems

An interactive and engaging online course on solving performance problems.

How it works

Being skilled in solving performance problems is a great way to manage your relationships on an adult basis when things get tough and to be able to deal with performance issues in a calm, consistent and systematic way. Learn to respond constructively to denial or emotional responses.

This online performance management training course in solving performance problems forms part of our Leadership & Management series and helps delegates maintain a healthy, problem-solving relationship and ensures the skills necessary to diagnose, plan review solutions and methods of putting this training into practice.

The benefits of choosing off-the-shelf eLearning

  • Fun, accessible, and interactive online training
  • Customise courses to fit your brand
  • Up to 100 languages available
  • Free eBook to boost knowledge retention and support real-time implementation
  • Learn on-the-go with mobile-friendly courses
  • Add your own content; policies, procedures, PDF, videos, and more
  • CPD, RoSPA, IATP, and ECSC assured

This course covers

  • how to remain calm and professional when dealing with performance issues
  • how to manage your relationship with staff when things go wrong
  • identifying the triggers for adult/child/parent behaviour and guide towards adult-adult interactions
  • adopting a systematic and positive problem solving approach to frame productive meetings
  • managing denial and emotional responses effectively
  • the consequences of no or low improvement
  • the importance of regular monitoring in sustaining performance improvement

Course details

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Team Leaders & Managers

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28 minutes with a 5 minute post course test

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eBook Available

Kallidus off-the-shelf content is expanding in more ways than one!

Keep coming back to check on our growing list of courses and supported languages.

“We have been developing for over 20 years, so we really know what works for customers and learners”

Jackie Finlay, Head of Off-the shelf learning

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