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Resolving Meeting Challenges

An interactive and engaging online course on resolving meeting challenges.

How it works

Meetings sometimes don’t work out as planned. This course is designed to help meeting leaders put their meetings back on track when things go wrong.

In this highly interactive course, you will learn how to use specific techniques to bring your meeting back on track when you encounter a problem, how to diagnose the problem to avoid recurrence. Explore five facilitation techniques that, when used in combination, will help you facilitate a group over a rocky patch.

Adapt the five techniques to a group that is unresponsive or where there is partial participation. Explore how to uncover the reasons of low activity and strategies for dealing with it. Groups that are emotional or constantly going off track can also be re-focused using the five techniques. Explore how to diagnose the issues and develop practical strategies for dealing with them.

This online course forms part of our Leadership & Management series and helps delegates develop the influencing skills that can open doors to increased sales and successful interactions with influential groups of people. Learn how to get your opinions heard and your ideas to relevant stakeholders in ways that are not coercive, threatening or manipulative. Training is delivered on the premise that delegates must view influencing as a process, not an action, and that they must be others-focused not self-focused.

The benefits of choosing off-the-shelf eLearning

  • Fun, accessible, and interactive online training
  • Customise courses to fit your brand
  • Up to 100 languages available
  • Free eBook to boost knowledge retention and support real-time implementation
  • Learn on-the-go with mobile-friendly courses
  • Add your own content; policies, procedures, PDF, videos, and more
  • CPD, IATP, and ECSC assured
  • RoSPA assured


* This eLearning only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.

This course covers

  • how to cope with a meeting that has run into a problem
  • how you can diagnose the problem, and solve it
  • strategies to bring the meeting back on track
  • using a combination of five techniques to unstick a group that’s encountered a problem
  • diagnosing why a group is low energy, unresponsive, experiencing patchy participation, emotional or off agenda
  • energising a low energy group and know how to turn an unresponsive group and team members around
  • reassuring an emotional group
  • getting a group that’s off agenda back on track

Course details

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Team Leaders & Management

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27 minutes with a 5 minute post course test

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eBook Available

https://player.vimeo.com/video/741791743?muted=1&autoplay=1&loop=1&controls=1