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Evaluating Performance

Fair, balanced performance reviews can boost morale, build trust and support development. But in busy workplaces, it’s easy to focus on numbers, overlook behaviours or let bias creep in. Taking a consistent, thoughtful approach helps make reviews fair and useful – for everyone involved.

This course will help you develop your feedback delivery and interpersonal skills. It covers the main types of evaluation and how they support consistency when reviewing, what to consider for a rounded view, common review pitfalls, what sudden performance changes might mean, and why setting clear standards from the start really matters.

Learning Objectives

  • Define the key evaluation types and explain how they support fair, consistent workplace reviews
  • Outline key factors you should consider to gain a balanced picture of someone’s performance
  • Identify common pitfalls that can affect review fairness and accuracy
  • Explain what sudden performance changes may mean, and why you should avoid focusing on one-off results
  • Summarise why it’s essential to define standards expectations, and use real evidence when judging team members’ performance
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Course Duration:

17 mins

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Accreditations

Certification in progress: CPD

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Touchpoint:

AA accessible

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Accessible PDF:

eBook

“We have been developing for over 20 years, so we really know what works for customers and learners”

Jackie Finlay, Head of Off-the shelf learning

What course are you looking for?

Courses specifically for Performance Management

https://player.vimeo.com/video/995233039?muted=1&autoplay=1&loop=1&controls=1