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Course: Solving Problems: Definition to Options

Solving Problems: Definition to Options

Whether you’re managing everyday work challenges or more complex issues, knowing how to approach problems clearly and confidently makes all the difference.

This course will help you build skills in problem-solving, teamwork and innovation. You’ll find practical ways to define problems, explore causes, and decide what to prioritise. You’ll discover creative thinking tools, group techniques like brainstorming, and structured methods such as Pareto and Force Field analyses to generate and evaluate useful ideas.

Learning Objectives

  • List the main steps to take when trying to understand a problem
  • Give examples of helpful questions and methods that can uncover the root causes of problems
  • Summarise how Pareto and Force Field analyses can help you decide which problems to tackle first
  • Describe how brainstorming and other group methods can help you come up with creative and useful ideas
  • Explain how changing your viewpoint and linking different ideas can help you think in new ways
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Course Duration:

17 mins

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Accreditations

Certification in progress: CPD

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Touchpoint:

AA accessible

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Accessible PDF:

eBook

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