Managing Conflict

In this course, you’ll learn how to handle workplace conflict calmly and professionally. We’ll explore how conflict affects teams, ways to stay composed, and practical steps to find positive solutions.

Learning Objectives

Understand what causes workplace conflict and how it affects teams
Identify ways to communicate effectively to resolve conflict
Explain how to remain calm and professional during conflict
Describe how to work with others to find positive solutions

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Course Duration:

12 mins

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Accreditations

CPD

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Touchpoint:

AA accessible

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Accessible PDF:

eBook

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| Resources | Elearning Off-the-shelf online courses | Managing Conflict

https://player.vimeo.com/video/995233039?muted=1&autoplay=1&loop=1&controls=1

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