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Communicating Performance Expectations

In this course, you’ll learn how clear expectations build confidence and support teamwork. You’ll explore how to set priorities, agree on goals, and create plans that help everyone stay aligned. You’ll also look at how open conversations build shared ownership, why regular check-ins matter, and how tools like SMART goals keep outcomes clear and fair.

This course will help you build on your leadership, communication, goal-setting and interpersonal skills.

Learning Objectives

  • Explain the benefits of clear expectations for confidence and teamwork
  • Identify key elements such as priorities, goals and communication plans
  • Understand how two-way conversations create shared ownership
  • Recognise the value of regular reviews and check-ins
  • Explain how practical tools like SMART goals support clear and fair outcomes
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Course Duration:

14 mins

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Accreditations

CPD

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Touchpoint:

AA accessible

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Accessible PDF:

eBook

“We have been developing for over 20 years, so we really know what works for customers and learners”

Jackie Finlay, Head of Off-the shelf learning

What course are you looking for?

Courses specifically for Performance Management

https://player.vimeo.com/video/995233039?muted=1&autoplay=1&loop=1&controls=1