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Expectations met: What to anticipate from the Learn LMS Implementation and Support Team

Implementing a Learning Management System (LMS) is a significant investment for any organization. Choosing the right LMS is one thing, but also having a reliable support team can make all the difference in the success of your training initiatives.

When it comes to Learn LMS, you can expect a comprehensive implementation and dedicated support team that will go the extra mile to ensure your organization’s success. Here are five things you can expect from the Kallidus Learn LMS Implementation and Support team:

 

Implementation supported by industry experts

The Kallidus Learn LMS Implementation team comprises industry experts who understand the nuances of different organizations. They will take the time to understand your specific requirements, training objectives, and organizational structure. By doing so, they can tailor the implementation process to meet your unique needs, and make your life a whole lot easier. Their expertise ensures a smooth and efficient transition to the new LMS, minimizing any disruption, creating seamless experiences, and maximizing the impact of your learning initiatives.

 

Responsive and knowledgeable Support Team

With Kallidus, you can rest assured that you are in safe hands with their responsive and knowledgeable support team. Whether you have a technical query, need assistance with system configuration, or require guidance on using specific features, our support team is just a call or email away. They are committed to providing timely and effective solutions to any issues or questions you may encounter. Additionally, we offer self-help articles and resources to empower users to find answers independently through The Academy Customer Education Center.

 

The Academy: a forever free learning platform

We provide our customers with more than just an LMS.  The Academy is our forever-free learning platform filled with resources to maximize your success. The Academy serves as a hub for ongoing learning and development, offering a wide range of courses, webinars, e-books, and other valuable content. By utilizing The Academy, you’ll enhance your knowledge, stay up-to-date with industry trends, and unlock the full potential of the Kallidus Learn LMS.

 

Customer Experience: dedicated customer experience manager

To ensure you meet your goals and gain the service you require to truly achieve people success, we’ll assign you a dedicated Customer Experience Manager. This manager serves as your main point of contact, understanding your organization’s needs, challenges, and aspirations. They work closely with you to develop a tailored strategy, provide guidance on best practices, and ensure that the LMS is aligned with your overall business objectives. The Customer Experience Manager’s role is to ensure your satisfaction, and enable you to derive maximum value from the LMS.

 

Customer Success: Working smarter, not harder

Our focus is on customer success, and our experts are committed to helping you deliver your goals efficiently. They work closely with your organization to understand your specific requirements and challenges. With their expertise and insights, they guide you on how to leverage the full potential of the LMS, work smarter, and achieve your desired outcomes. By partnering with Learn LMS, you gain access to a wealth of knowledge and support, enabling you to optimize your training initiatives and drive organizational success.

 

Implementing an LMS requires a dedicated and knowledgeable team to support your organization throughout the process. With Kallidus Learn LMS, you are guaranteed exceptional implementation and support, driven by industry experts who understand your organization’s unique needs. The responsive support team, the forever free learning platform (The Academy), the dedicated Customer Experience Manager, and the commitment to customer success all contribute to a positive experience and successful LMS implementation.

With Learn LMS, you can work smarter, not harder, and achieve your training goals with confidence. Learn more about our process now.

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Written by Claire Moloney

Claire is an enthusiastic and meticulous content writer whose passion is to support growth and continual learning for everyone.

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