In today’s rapidly evolving workplace, the importance of continuous learning, micro-learning, and learning in the flow of work has been extensively emphasized by industry experts. However, amidst this focus on learning methods, there is a crucial aspect that often gets overlooked: accessibility.
Creating frictionless learning experiences for everyone, regardless of their abilities, is essential for organizations and learners alike. Unfortunately, the topic of accessibility is often absent from discussions surrounding learning in the flow of work, as highlighted in a recent Deloitte session.
What is the significance of accessibility in learning, and what is its impact on success?
When it comes to learning today, individuals are not just learners; they define their own pathways, choose their content, and sometimes even create their own materials. This shift to self-led learning places additional responsibilities on the end-users, resulting in increased complexity.
Approximately 15% of the US population (1 in 7 individuals) has some form of learning disability, with the global figure reaching 20%. Unsurprisingly, research indicates that 38% of users desire a better user experience. Failing to address accessibility means hindering progress towards higher productivity, reduced turnover, and overall employee satisfaction.
To lay the foundation for frictionless learning, it is crucial to consider accessibility requirements within your LMS. Not sure what you’re looking for? Here’s our detailed requirements checklist for an in-depth understanding. At a high level, our research and extensive customer conversations suggest focusing on accessibility in several distinct ways.
While we have primarily focused on the LMS application itself, content plays a vital role in creating accessible learning experiences. When procuring learning content, it is essential to ensure adherence to WCAG guidelines, close captions, content sizing, multi-color options, backgrounds, and multi-language support. Additionally, prioritize bitesize, engaging, and relevant content to enhance the learning experience.
In the quest for continuous and at-the-point-of-need learning experiences, it is crucial to prioritize the accessibility “must-haves.” By embracing accessibility guidelines such as WCAG 2.0, multilingual support, personalization, mobile optimization, and content considerations, organizations can build the foundation for frictionless learning experiences that lead to greater people success. Remember, accessibility is not an option but a requirement for achieving people’s success in the modern workplace.
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