In this course, you’ll learn about cultural awareness in the workplace, why it matters, and how it influences communication and interactions. You’ll explore common challenges people from different backgrounds may face and learn ways to communicate sensitively.
This course builds skills in communication, adaptability, cultural intelligence, empathy and active listening.
Learning Objectives
Course Duration:
12
Accreditations
Certification in progress: CPD
Touchpoint:
AA accessible
Accessible PDF:
eBook
Jackie Finlay, Head of Off-the shelf learning
