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Cultural Awareness at Work

In this course, youโ€™ll learn about cultural awareness in the workplace, why it matters, and how it influences communication and interactions. Youโ€™ll explore common challenges people from different backgrounds may face and learn ways to communicate sensitively.

This course builds skills in communication, adaptability, cultural intelligence, empathy and active listening.

Learning Objectives

  • Understand cultural awareness and its importance in everyday interactions
  • Recognise common challenges people from different cultural backgrounds may face
  • Describe how cultural differences influence workplace communication and interactions
  • Identify practical ways to communicate sensitively with colleagues from different cultures
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Course Duration:

12 mins

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Accreditations

CPD

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Touchpoint:

AA accessible

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Accessible PDF:

eBook

โ€œWe have been developing for over 20 years, so we really know what works for customers and learnersโ€

Jackie Finlay, Head of Off-the shelf learning

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Courses specifically for Business Skills

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