In this course, you’ll learn how to influence others effectively to achieve outcomes that benefit everyone. We’ll explore win-win strategies and why they matter, identify trust-building communication methods, and discover the key steps to forging mutual agreements. We’ll also explore influencing techniques, the five steps to a win-win outcome, and how to measure success with SMART objectives.
This course builds skills in influencing, persuasion and negotiation.
Learning Objectives
Course Duration:
18
Accreditations
Certification in progress: CPD
Touchpoint:
AA accessible
Accessible PDF:
eBook