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Category: Influencing
August 14, 2025
Influencing to Win-Win
In this course, you’ll learn how to influence others effectively to achieve outcomes that benefit everyone. We’ll explore win-win strategies and why they matter, identify trust-building communication methods, and discover the key steps to forging mutual agreements. We’ll also explore influencing techniques, the five steps to a win-win outcome, and how to measure success with […]
Written by Alex Roberts
August 14, 2025
Influencing Teams
In this course, you’ll learn why both your message and its delivery are important when influencing a team. You’ll explore how to adapt your influencing approach to the team’s stage of growth and individual working styles. You’ll also identify communication skills that help you influence a team, and discover how understanding people’s preferences improves your […]
Written by Alex Roberts
August 14, 2025
Influencing in Meetings
Meetings are a big part of working life, so it’s important to make your voice heard. This course will help you take part with purpose, plan your input, and speak in a way that encourages others to join in. You’ll learn how to prepare, listen actively, build on others’ ideas, and share your thoughts clearly […]
Written by Alex Roberts
August 14, 2025
Emotional Intelligence
Have you ever noticed how some people stay in control and handle situations with ease? They are often called ‘emotionally intelligent’ because they manage their emotions effectively and work well with others. In this course, we introduce emotional intelligence (EQ) in a clear and practical way. We explain what it is, how to develop it, […]
Written by Alex Roberts
August 14, 2025
Communicating to Influence
Influence is an important skill in the workplace. Whether you lead a team, work as part of one, or interact with customers, knowing how to influence and communicate effectively helps you develop and maintain strong connections. This course will help you build skills in communication, influence, and interpersonal skills. You’ll learn how to interpret body […]
Written by Alex Roberts
August 14, 2025
Assertiveness for Managers
Effective leadership requires clear, assertive communication that encourages team success. This course will help you develop essential assertiveness skills for effective team leadership. You’ll learn how to guide your team, set clear expectations, and say what needs to be said respectfully. You’ll discover the right approach to assertiveness and when and how to apply it. […]
Written by Alex Roberts
August 14, 2025
Assertiveness at Work
In today’s fast-paced work environments, being able to clearly express your needs is key to maintaining productivity and wellbeing. This course will help you communicate assertively at work. You’ll learn how to set boundaries, say no when necessary, and make sure your voice is heard, all in a professional and respectful way. By the end […]
Written by Alex Roberts