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Assertiveness at Work

In todayโ€™s fast-paced work environments, being able to clearly express your needs is key to maintaining productivity and wellbeing.

This course will help you communicate assertively at work. Youโ€™ll learn how to set boundaries, say no when necessary, and make sure your voice is heard, all in a professional and respectful way.

By the end of this course, youโ€™ll feel more confident voicing your needs, contributing to a healthier work-life balance and a more inclusive environment.

Learning Objectives

  • Explain why some people struggle to be assertive in the workplace
  • Summarise the difference between assertiveness and aggression
  • Apply assertive communication techniques when expressing needs and wants in the workplace
  • Describe how acting assertively can benefit you and your colleagues
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Course Duration:

12 mins

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Accreditations

CPD

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Touchpoint:

AA accessible

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Accessible PDF:

eBook

โ€œWe have been developing for over 20 years, so we really know what works for customers and learnersโ€

Jackie Finlay, Head of Off-the shelf learning

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