Calculating ROI across many areas of your organisation may seem like a no-brainer. Compliance training, however, is a little different. It’s not as simple as X spend = X profit/loss. Compliance training ROI has many more factors such as risk mitigation. But what impact can your chosen LMS really have on these results?
Investing in a user-friendly LMS is going to benefit the majority, if not everyone in your organisation. From the ease of finding learning content to the simple ways management can track completion rates through reporting dashboards, learning engagement increases significantly when the system is easy-to-use.
What are the features of a user-friendly LMS?
Currently, there is a wide range of ‘Next-Gen’ LMSs, that focus primarily on User Experience (UX), under development. UX looks at the journey someone using the system takes in order to complete the desired action, and measures how easily that action was achieved.
Features of a UX/user-friendly LMS may include:
So, how can features of a user-friendly LMS impact the ROI of your compliance training? Let’s take a look at the top benefits.
In a world of BBC iPlayer, Netflix, and internet access in all areas, chances are the users of your LMS are used to accessing any information or entertainment they need or want on demand. Why should it be any different for your compliance training?
Mobile-friendly LMSs allow anytime, anywhere access for your compliance training courses, which is perfect for a geographically diverse workforce, especially in organisations where some employees may spend a lot of time on the road, at external meetings, in the field, or any other non-office-based environment.
It can be far too easy to overcomplicate things. This is why the best user-friendly LMSs rely on simple, effective design based on UX research. You can keep your learners’ attention for longer if you make the information and courses they need easier to access, whether this is through a learner dashboard on their front page, simple menu navigation, or clear search functionality; always the simpler, the better!
Think of the times you have given up on an online search because you couldn’t find what you were looking for or when you have left a website because it was taking too long to load. Simple things like these make us lose our focus; but a user-friendly LMS bypasses these troubles and ensures your learners don’t stop focusing on the task at hand, making it easier for them to retain the information they need once compliance training is complete.
Point-of-need access to compliance training is becoming more and more important in the workplace. Whatever the reason why your employees may need access to their training right there and then, be it new machinery or transfer to a different department, point-of-need access allows them to get their training they need straight away.
Compliance training is a necessary investment for your organisation, but what’s the use of it if it is only accessible through a desktop computer in the head office? Get the most of your compliance training by enabling point-of-need access through a user-friendly LMS.
Thanks to smartphones and apps like Facebook, many of us are hardwired to respond to notifications as quickly as possible. Whether that is an email send automatically from our LMS or a little red bubble in the top corner of the screen, these notifications are a great way to prompt your learners to continue their training, complete their courses, and undertake any new training they may be due.
This is ideal for compliance training as it keeps your learners in check and on top of their compliance training needs. Which will, in turn, improve your ROI by reducing risk to individuals (and your organisation) through increased completion rates.
Microlearning is to your courses what mobile-friendly is to your LMS. Don’t end the user-friendly experience at the system you are using. Microlearning is a fantastic way to break up your courses into bite-sized chunks and continue the positive User Experience. Perfect for learning completed on a mobile or tablet, these shorts bursts of learning content enable learning to happen anytime, anywhere without huge amounts of time dedicated to each bit of learning.
Microlearning is proven to increase completion rates and learner engagement as it taps into the motivations of your employees. Think of a to-do list; ticking things off creates a strong sense of achievement, so the more you tick off the better you feel. It works the same way for your employees and their learning. Break down what could be a single, 1-hour training course into six 10-minute courses, and at the same time, they’ll have completed six tasks, not one.
Ultimately, all of this comes down to making learning in the workplace easier for everyone involved. From the L&D departments who need to use fewer man-hours to the increased accessibility and flexibility of learning across your workforce, implementing a user-friendly LMS can improve compliance ROI across your organisation.