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Communicating to Influence

Influence is an important skill in the workplace. Whether you lead a team, work as part of one, or interact with customers, knowing how to influence and communicate effectively helps you develop and maintain strong connections.

This course will help you build skills in communication, influence and interpersonal skills. You’ll learn how to interpret body language and understand different thinking and communication styles. This will help you to adapt your approach, create rapport, and express your ideas clearly, enhancing your ability to persuade others and achieve better results.

Learning Objectives

  • Identify different types of communication and thinking patterns
  • Describe how to read and use body language to connect with others
  • Explain how to adapt your communication style to engage and influence others
  • Summarise how to ask the right questions to challenge assumptions and encourage deeper thinking
  • Explain how to build rapport and trust by using effective communication and influence
Coming Soon
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Course Duration:

16

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Accreditations

Certification in progress: CPD

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Touchpoint:

AA accessible

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Accessible PDF:

eBook

“We have been developing for over 20 years, so we really know what works for customers and learners”

Jackie Finlay, Head of Off-the shelf learning

What course are you looking for?

Courses specifically for Influencing

https://player.vimeo.com/video/995233039?muted=1&autoplay=1&loop=1&controls=1