Influence is an important skill in the workplace. Whether you lead a team, work as part of one, or interact with customers, knowing how to influence and communicate effectively helps you develop and maintain strong connections.
This course will help you build skills in communication, influence and interpersonal skills. You’ll learn how to interpret body language and understand different thinking and communication styles. This will help you to adapt your approach, create rapport, and express your ideas clearly, enhancing your ability to persuade others and achieve better results.
Learning Objectives
Course Duration:
16
Accreditations
Certification in progress: CPD
Touchpoint:
AA accessible
Accessible PDF:
eBook