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Course: Assertiveness at Work

Assertiveness at Work

In today’s fast-paced work environments, being able to clearly express your needs is key to maintaining productivity and wellbeing.

This course will help you communicate assertively at work. You’ll learn how to set boundaries, say no when necessary, and make sure your voice is heard, all in a professional and respectful way.

By the end of this course, you’ll feel more confident voicing your needs, contributing to a healthier work-life balance and a more inclusive environment.

Learning Objectives

  • Explain why some people struggle to be assertive in the workplace
  • Summarise the difference between assertiveness and aggression
  • Apply assertive communication techniques when expressing needs and wants in the workplace
  • Describe how acting assertively can benefit you and your colleagues
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Course Duration:

12

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Accreditations

CPD

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Touchpoint:

AA accessible

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Accessible PDF:

eBook

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