Assessing the need

A fencing company with 500+ employees and an annual revenue of $125 million, used a very manual, paper-based training process compromised of in-classroom training. Their challenges included excessive amounts of admin and trainer time spent in the classroom and on documenting attendees and notes. The processes were taxing and not sustainable. The company was positioned to grow and adding more team members would certainly break an already overburdened team.

HR and IT directors appointed a representative from the company to seek out an LMS. She conducted a learning needs assessment across four functional units and found their needs aligned. They were looking for an LMS that would allow the company to create and upload its content, complete mandatory compliance training, offer interactive learning experiences, and support talent retention.

Venturing out into the LMS marketplace

The company used the services of Software Advice, a Gartner property, to identify a short list of vendors, including Docebo, Tabuti, 365 Learning, and Kallidus. Kallidus was ultimately chosen as the company’s LMS provider. For the sake of this case study, we have documented the phases of those interactions to help others in the construction space understand the steps involved with discovering, choosing, and implementing an LMS.

  • Phase 1: Initial Demo and Debrief: Kallidus conducts an executive demo with the company, then debriefs with the company’s representative to discuss feedback and concerns.

Wondering who should be involved in your demos? See our Stakeholder Engagement Playbook.

  • Phase 2: Follow-up Demo and Selection – Kallidus conducts a second demo with the company’s executives and is selected as the vendor of choice. The company and Kallidus discuss implementation options, including managed services offerings.

Not sure what “managed services” means? See how Kallidus’ implementation team can step in to help you implement your new LMS correctly, from the beginning.

  • Phase 3: Scope and Strategy – Kallidus works with the company to develop a scope of work and discuss strategy for moving forward. This may include discussions about content conversion and managed services.

Learn more about how to organize your content and your data with our Data, Integrations, Content, and Governance Playbook.

  • Phase 4: Contract and Execution – The company reviews and approves the contract, and Kallidus begins the implementation process. This may include hiring new personnel or working with the company’s existing team to ensure a smooth transition.

Remember, not every implementation requires a full-time LMS admin. Read about what to do when you lose your admin or don’t have one at all.

  • Phase 5: Finalization – Kallidus and the company finalize the implementation and the company officially becomes a customer of Kallidus.

Kallidus helps you to launch your LMS too. Ask us about our launch communication templates.

Why did this company choose Kallidus?

The company chose Kallidus as its learning management system provider for the following reasons:

  • The user interface was the simplest and easiest to use compared to what they had seen.

See it for yourself by requesting a demo now.

  • Automation of groups would help a lot since they have many very specific role types that each get their own training.

Curious about automating learning functions. Learn more.

  • Articulate, a Kallidus content authoring partner and leader in the industry, was a major factor, as they needed to recreate thousands of pages of training and Articulate made it easy and more interactive.

Content authoring on your own time and dime is a game-changer. Learn more about our partnership with Articulate.

  • They needed to get compliance right so that they could focus on using learning as a talent retention strategy.

Compliance training is our bread-and-butter. See how we do it.

The company anticipates that its partnership with Kallidus will help them organize their training in one central location, making it easier for employees to access eLearning, videos, and documents. They also expect tracking team member training to be easier, which is essential for compliance reasons. Overall, they are looking to reduce admin time, increase engagement with training, and create a better user experience with auto-assigned courses and more engaging content.

The company has recently launched Learn LMS to their team members and has publicly commented in a G2 review regarding the system’s ease of use, the complete implementation process, and the exceptional customer support they have received from Kallidus.

Both from user and administrator perspectives, the software offers the functionality that we were looking for as a company of almost 600 employees. Implementation has been simple with few issues. Users in this very early stage of our implementation find it easy to use. This is our company’s first LMS and integration has been fairly simple. Our Account Executive, Patrick Downs, and Service Consult, Adam Wright were excellent to work and very helpful!

 

Is it time for you to choose us too?

If it’s time for your company to consider a formal LMS, include Kallidus in your search and let us do the rest. Speak to an expert today.