A Message from Kallidus’ CEO, Harry Chapman-Walker

At Kallidus, we believe that learning and performance management should deliver more than processes; it should drive measurable outcomes that empower people and strengthen organisations. Our value proposition is built around three core pillars: Accelerate Compliance, Build Skills, and Drive High Performance.

Founded in 2013, Natural Resources Wales (NRW), plays a critical role in managing Wales’ natural resources for the economic, social, and environmental benefit of its people. With responsibilities spanning flood risk management, water quality, forestry, conservation, and environmental regulation, their people must be highly skilled, compliant, and supported by modern systems.

After years of fragmented training management and piecemeal solutions, NRW partnered with Kallidus to consolidate learning and performance into one central platform. The result is a scalable, bilingual solution that empowers employees, streamlines compliance, and supports NRW’s vision for organisational excellence.

 

Accelerate Compliance: A centralised, bilingual platform

With training data spread across multiple eLearning systems and manual spreadsheets, compliance was difficult to monitor and time-consuming to report.

By implementing Kallidus Learn, NRW created a unified, audit-ready solution:

  • Centralised training management to replace fragmented systems
  • Comprehensive off-the-shelf training packages, including pretests and refreshers, to support mandatory learning
  • Welsh language support, ensuring inclusivity and accessibility across the organisation
  • Automated dashboards providing real-time compliance insights

For the first time, compliance training is tracked, reported, and managed in a single place – delivering confidence, efficiency, and inclusivity.

 

Build Skills: Pathways for growth and development

NRW wanted more than a compliance system, they wanted to empower employees with skills that support career growth, wellbeing, and retention.

With Kallidus Learn they can now:

  • Integrate learning, skills and development into performance reviews, making development part of every conversation
  • Provide access to a broad library of soft skills and professional courses, supporting personal and organisational growth
  • Create clear development pathways, ensuring employees can see opportunities to learn, grow, and progress
  • Use data-driven insights to design targeted initiatives and measure uptake

Employees are no longer limited to mandatory training; they now have access to meaningful, personalised learning that drives confidence, capability, and career development.

 

Drive High Performance: Strategic transformation led by people

NRW’s partnership with Kallidus is not just a system rollout, it is part of a wider organisational transformation.

  • Performance, skills and development fully aligned within one platform
  • User-friendly interface, ensuring smooth adoption across a diverse workforce
  • Strategic leadership: Programme Manager Victoria Watson played a pivotal role in embedding Learn LMS as part of NRW’s wider employee experience programme, ensuring it connects to 13 linked projects

Through awareness sessions, interdependency mapping, and hands-on support, Victoria ensured that the LMS was not just implemented, but embraced, setting the foundation for long-term impact.

Outcomes that matter

The measurable outcomes are only beginning to emerge, but NRW is already seeing clear benefits:

  • Linking learning, skills and development to deliver individual and organisational performance in one central platform replacing years of fragmented systems
  • Compliance training simplified, audit-ready, and inclusive in both English and Welsh
  • Performance reviews transformed, with learning, skills and development integrated into growth conversations
  • Soft skills learning uplift, ensuring broader development alongside compliance.
  • Organisation-wide adoption, thanks to user-friendly design and leadership-led awareness

By partnering with Kallidus, Natural Resources Wales has created a unified, inclusive, and future-ready learning journey. They’ve accelerated compliance, built skills, and laid the foundations to drive high performance across their entire workforce.

The journey has only just begun, and the results ahead promise to be transformational.