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Sub-processors
Kallidus Inc uses Sub-Processors to assist in providing its services to customers. As part of the services from Sub-Processors, those Sub-Processors may process personal data about the natural people that are users of the Kallidus services.
Kallidus sets out here the information about the Sub-Processors appointed by it. Any terms used on this page shall have the meaning set out in the Kallidus Standard SaaS Terms & Conditions and/or Data Processing Addendum between Kallidus and the Customer.
For details of the Sub-Processors used by Kallidus Limited, please see www.kallidus.com/sub-processors.
| Name of Sub-Processor | Function of sub-processor | Location of processing by sub-processor |
| Kallidus Limited | Productivity, contract management, service delivery and support | UK |
| Amazon Web Services (AWS) | Hosting our application and data for customers on US clouds | US |
| Microsoft Azure | Hosting our application and data for customers on US and UK clouds | US, UK |
| Firebase | Managing signature request attributes | US |
| MailParser | Intercepting email notifications to insert new pending hires into Sapling for customers using Jobvite ATS | US |
| NewRelic | Application performance monitoring of systems and services | US |
| SendGrid | Email communications for system and user-generated emails | US |
| HelloSign | Electronic document signatures | US |
| Algolia | User search within the application | US |
| Flatfile | Bulk uploading of customer data | US |
| Intercom | Customer email and in-app communications | US |
| Zendesk | Customer support interactions and knowledge base | US, EU |
| Merge | Facilitate ecosystem integrations | US |
| Airfocus | Product planning and customer feedback portal | EU |
| Heap | Product and customer analytics | US |
| Canny | Customer feedback portal | US |
| Zelar Soft LLC | Application development, maintenance and support | US, India |
| TechubCo | Application development, maintenance and support | US, Pakistan |
| Agile Fort | Application development, maintenance and support | Pakistan |
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