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Sub-processors

Kallidus Inc uses Sub-Processors to assist in providing its services to customers. As part of the services from Sub-Processors, those Sub-Processors may process personal data about the natural people that are users of the Kallidus services.

Kallidus sets out here the information about the Sub-Processors appointed by it. Any terms used on this page shall have the meaning set out in the Kallidus Standard SaaS Terms & Conditions and/or Data Processing Addendum between Kallidus and the Customer.

For details of the Sub-Processors used by Kallidus Limited, please see www.kallidus.com/sub-processors.

Name of Sub-Processor Function of sub-processor Location of processing by sub-processor
Kallidus Limited Productivity, contract management, service delivery and support UK
 Amazon Web Services (AWS) Hosting our application and data for customers on US clouds US
Microsoft Azure Hosting our application and data for customers on US and UK clouds US, UK
Firebase Managing signature request attributes US
MailParser Intercepting email notifications to insert new pending hires into Sapling for customers using Jobvite ATS US
NewRelic Application performance monitoring of systems and services US
SendGrid Email communications for system and user-generated emails US
HelloSign Electronic document signatures US
Algolia User search within the application US
Flatfile Bulk uploading of customer data US
Intercom Customer email and in-app communications US
Zendesk Customer support interactions and knowledge base US, EU
Merge Facilitate ecosystem integrations US
Airfocus Product planning and customer feedback portal EU
Heap Product and customer analytics US
Canny Customer feedback portal US
Zelar Soft LLC Application development, maintenance and support US, India
TechubCo Application development, maintenance and support US, Pakistan
Agile Fort Application development, maintenance and support Pakistan

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