Kallidus Inc uses Sub-Processors to assist in providing its services to customers. As part of the services from Sub-Processors, those Sub-Processors may process personal data about the natural people that are users of the Kallidus services.
Kallidus sets out here the information about the Sub-Processors appointed by it. Any terms used on this page shall have the meaning set out in the Kallidus Standard SaaS Terms & Conditions and/or Data Processing Addendum between Kallidus and the Customer.
For details of the Sub-Processors used by Kallidus Limited, please see www.kallidus.com/sub-processors.
|Name of Sub-Processor||Function of sub-processor||Location of processing by sub-processor|
|Kallidus Limited||Productivity, contract management, service delivery and support||UK|
|Amazon Web Services (AWS)||Hosting our application and data for customers on US clouds||US|
|Microsoft Azure||Hosting our application and data for customers on US and UK clouds||US, UK|
|Firebase||Managing signature request attributes||US|
|MailParser||Intercepting email notifications to insert new pending hires into Sapling for customers using Jobvite ATS||US|
|NewRelic||Application performance monitoring of systems and services||US|
|SendGrid||Email communications for system and user-generated emails||US|
|HelloSign||Electronic document signatures||US|
|Algolia||User search within the application||US|
|Flatfile||Bulk uploading of customer data||US|
|Intercom||Customer email and in-app communications||US|
|Zendesk||Customer support interactions and knowledge base||US, EU|
|Merge||Facilitate ecosystem integrations||US|
|Airfocus||Product planning and customer feedback portal||EU|
|Heap||Product and customer analytics||US|
|Canny||Customer feedback portal||US|
|Zelar Soft LLC||Application development, maintenance and support||US, India|
|TechubCo||Application development, maintenance and support||US, Pakistan|
|Agile Fort||Application development, maintenance and support||Pakistan|
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