Got a question?
Sub-processors
This page has been updated as of the 12th of January, 2024
Kallidus uses Sub-Processors to assist in providing its services Qto customers. As part of the services from Sub-Processors, those Sub-Processors may process personal data about the natural people that are users of the Kallidus services.
Kallidus sets out here the information about the Sub-Processors appointed by it in relation to the Kallidus service identified below. Whether the Sub-Processor will process personal data in relation to a particular customer’s users will depend on the Kallidus services taken, and the customer’s actual use of the range of the Kallidus service(s); not all Sub-Processors may be used in connection with each individual customer for each service.
Queries related to sub-processing may be submitted to [email protected].
Any terms used on this page shall have the meaning set out in the Contract between Kallidus and the Customer.
For details of any Sub-Processors used by these businesses, please see the relevant company’s website.
Name of sub-processor | Relevant Kallidus service | Function of sub-processor | Location of processing by sub-processor | Applicable safeguard (if no UK/EU adequacy decision) | |
Amazon Web Services (AWS) | Recruit ATS | Market Place Module (optional) | UK/EEA | n/a | |
Commify UK Limited t/a TextAnywhere | Recruit ATS | SMS sender | UK | N/A | |
Daxtra | Recruit ATS | CV Parsing | EEA | N/A | |
Flatfile | All services (except Sapling HRIS) | Provides Data import functionality | UK | N/A | |
Hot Learning Ltd (a Kallidus Group company) | Off-the-shelf content | Delivery of learning content | UK | N/A | |
Intercom | All Services (except Sapling HRIS) | Provides in-application communications | EEA | N/A | |
Microsoft (Azure) | All services (including Recruit ATS from November 2022) | Hosting | UK | N/A | |
Monday.com | All services | Project Management | EEA | N/A | |
Kallidus Inc. (formerly Sapling Technologies, Inc.) | (1) Sapling (all customers); and (2) All other services (non-UK and non-EEA customers only) (3) All other Kallidus services for UK and EEA customers contracting with Kallidus after 31 December 2022 | In relation to (1), delivery of the Sapling service (including implementation and ongoing customer support) to all customers; and In relation to (2) & (3), provision of implementation services, account management and ongoing customer support for all other Kallidus services. | US, Canada | Standard contractual clauses | |
Tech Huddle | All services | Software Development | UK, EEA | N/A | |
Zendesk | All services | Customer Support | EEA | N/A |
Sub-processors used by Kallidus Inc | Relevant Kallidus service |
Sendgrid | Sapling HRIS |
Hellosign (by dropbox) | Sapling HRIS |
Algolia | Sapling HRIS |
Amazon Web Services (AWS) | Sapling HRIS |
Flatfile | Sapling HRIS |
Intercom | Sapling HRIS |
Fullstory | Sapling HRIS |
Heap | Sapling HRIS |
Subscribe to receive notifications of changes
If you’d like to be informed of any changes to this list, please enter your email below.