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Kallidus Limited Sub-processors
Kallidus uses Sub-Processors to assist in providing its services to customers. As part of the services from Sub-Processors, those Sub-Processors may process personal data about the natural people that are users of the Kallidus services.
Kallidus sets out here the information about the Sub-Processors appointed by it in relation to the Kallidus services, with the relevant Sub-Processors for each Kallidus service identified below.
Whether the Sub-Processor will process the personal data in relation to a particular customer’s users will depend on the Kallidus services taken by that customer, and the customer’s actual use of the range of the Kallidus service(s); only the Sub-Processors identified for that Kallidus service may be used in connection with customers for that service.
The data processing terms applicable to Kallidus’ use of Sub-Processors will be set out in the relevant contract between Kallidus and the customer. Any terms used on this page shall have the meaning explained on this page, or as set out in the relevant contract between Kallidus and the customer.
Queries related to sub-processing may be submitted to [email protected].
For details of any Sub-Processors (other than Kallidus) used by these businesses, please see the relevant company’s website. Kallidus Inc sub-processors are available here: Kallidus Inc Sub-Processors
| Name of Sub-Processor | Relevant Kallidus Service | Function of Sub-Processor | Location of processing by Sub-Processor | Applicable safeguard/Adequacy |
| Microsoft Azure | All Kallidus SaaS services | · Hosting · Reporting | UK | – |
| Microsoft Azure (including Azure OpenAI) | · Learn · Perform | AI hosting and data processing for the delivery of AI functionality and features, including LLM inference(s). | EEA (UK until 31 August 2026) | Adequacy |
| Monday.com | All Kallidus SaaS services | Project Management | EEA | Adequacy |
| Kallidus Inc
| · Sapling: All customers
· All other Kallidus SaaS services: All customers, unless UK/EEA geographical processing restrictions have been agreed with a particular customer. | · Sapling: Delivery of the Sapling service, including implementation and ongoing customer support, to customers
· All other Kallidus SaaS services: Provision of implementation services, account management and ongoing customer support for all Kallidus services. | US/Canada | SCC |
| Zendesk | All Kallidus SaaS Services | Customer support functions and knowledgebase | EEA | Adequacy |
| Acuity Analytics (formerly Ascent and TechHuddle) | All Kallidus SaaS Services | Software development and support | UK/EEA | Adequacy |
| Flatfile | · Learn · Perform · Recruit · Talent · 360 | Provides data import functionality | UK | – |
| Intercom | · Learn · Perform · Recruit · Talent · 360 | Provides in-application communications | EEA | Adequacy |
| MediaKind | Learn | Encoding and distribution of user-generated content | UK | – |
| AWS | Recruit | Marketplace module (optional) | UK/EEA | Adequacy |
| Commify UK Ltd (Text Anywhere) | Recruit | SMS sender | UK | – |
| Daxtra | Recruit | CV parsing | EEA | Adequacy |
| Workato Inc | Integration Services (only applicable to customers with an Integration Services agreement) | Provision of iPaaS connector | EEA/US (hosting in the EEA; ancillary services and sub-processing in the US) | Adequacy/ SCC |
Relevant Kallidus Service means
The following services offered by Kallidus on a SaaS (software as a service) basis:
Learn
Perform
(And for existing customers only):
Recruit
Sapling
Kallidus 360
Talent
Integration Services provided to a customer under a specific Integration Services agreement.
Date of last update to this sub-processors list: July 2026
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