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Sub-processors

This page has been updated as of the 12th of January, 2024

Kallidus uses Sub-Processors to assist in providing its services Qto customers. As part of the services from Sub-Processors, those Sub-Processors may process personal data about the natural people that are users of the Kallidus services.

Kallidus sets out here the information about the Sub-Processors appointed by it in relation to the Kallidus service identified below. Whether the Sub-Processor will process personal data in relation to a particular customer’s users will depend on the Kallidus services taken, and the customer’s actual use of the range of the Kallidus service(s); not all Sub-Processors may be used in connection with each individual customer for each service.

Queries related to sub-processing may be submitted to [email protected].

Any terms used on this page shall have the meaning set out in the Contract between Kallidus and the Customer.

For details of any Sub-Processors used by these businesses, please see the relevant company’s website.

Name of sub-processor Relevant Kallidus service Function of sub-processor Location of processing
by sub-processor
Applicable safeguard
(if no UK/EU adequacy decision)
Amazon Web Services (AWS) Recruit ATS Market Place Module (optional) UK/EEA n/a
Commify UK Limited t/a TextAnywhere Recruit ATS SMS sender UK N/A
Daxtra Recruit ATS CV Parsing EEA N/A
Flatfile All services (except Sapling HRIS) Provides Data import functionality UK N/A
Hot Learning Ltd
(a Kallidus
Group company)
Off-the-shelf content Delivery of learning content UK N/A
Intercom All Services (except Sapling HRIS) Provides in-application communications EEA N/A
Microsoft (Azure) All services (including Recruit ATS from November 2022) Hosting UK N/A
Monday.com All services Project Management EEA N/A
Kallidus Inc. (formerly Sapling Technologies, Inc.) (1) Sapling (all customers);
and
(2) All other services (non-UK and non-EEA customers only)
(3) All other Kallidus services for UK and EEA customers contracting with Kallidus after 31 December 2022
In relation to (1), delivery of the Sapling service (including implementation and ongoing customer support) to all customers; and
In relation to (2) & (3), provision of implementation services, account management and ongoing customer support for all other Kallidus services.
US, Canada Standard
contractual
clauses
Tech Huddle All services Software Development UK, EEA N/A
Zendesk All services Customer Support EEA N/A
Sub-processors used by Kallidus Inc
Relevant Kallidus service
Sendgrid Sapling HRIS
Hellosign (by dropbox) Sapling HRIS
Algolia Sapling HRIS
Amazon Web Services (AWS) Sapling HRIS
Flatfile Sapling HRIS
Intercom Sapling HRIS
Fullstory Sapling HRIS
Heap Sapling HRIS

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