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Welcome to the Kallidus Learner Survey

Our 2023 Kallidus Learner Survey Report is the largest piece of research of it’s kind, full of brand-new L&D insights and industry trends from over 1,000 surveyed learners.


know they need new skills to stay relevant in their job


want to leave their jobs because of a lack of training


want to develop team working and interpersonal skills

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The return of the human

In this first chapter of the Kallidus Learner Survey, ‘The return of the human’, we look at the different learning formats people are currently undertaking for their learning needs. Despite digital remaining popular this year, we’ve seen an increase in a more human-centred approach.

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Learners embrace digital learning formats, but classroom learning is on the rise

We live in a digital world. From video technologies for remote working to AI and virtual reality, digital technology is literally at our fingertips. However, when it comes to learning, we’re seeing the return of the human. The number of people undertaking classroom learning has seen the biggest rise this year, jumping from 20% in 2022 to 35% in 2023!

Early 2022 was still full of uncertainties surrounding the global pandemic, so understandably, there were fewer opportunities for classroom learning. Jump to 2023; there’s more freedom of travel and more people back in offices, or at least hybrid, meaning greater opportunities for in-person learning.

And people are finding it works too! Whereas eLearning and virtual classrooms were rated as highly effective, classroom learning came out on top, with 86% of learners saying classroom learning was the most effective.

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L&D is successful in a digital world, but the demand for virtual learning and gamification is low

Digital learning is still there; in fact, it’s on the rise, with 38% of learners using virtual classroom learning and 41% using eLearning. If the global pandemic taught us anything, it’s that L&D is still successful in a virtual world, and in 2023, eLearning and digital classrooms are the norm. However, despite digital continuing to thrive, the demand for virtual reality learning and gamification in 2023 is at an all-time low, at just 4% and 2%, respectively. This doesn’t mean learners are giving up the digital approach, but after staring at people on screens for the best part of two years, learners are realising that the human approach isn’t so bad after all.


up 15% from 2022, classroom learning has seen the biggest rise in 2023


are still using eLearning

There’s no one-size-fits-all approach to learning. As with anything in life, one learner’s preferences differ from another. It’s not that one way is better than another; it’s about ensuring there’s access to learning that sets each individual up for success. As we grow and develop in this hybrid world, a blended approach to learning seems to be the most effective and preferable method because it provides options for learners.

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