Implementation

Supportive implementation, education, and aftercare from launch through to compliance and beyond

Customer reviews

Heather M

Leadership and Development Specialist

When only the best is good enough

09/04/2024

A wonderfully intuitive platform that allows L&D to get on with supporting people.

Easy to use, mobile friendly with outstanding and accessible reporting. Supportive onboarding process second to none, with outstanding customer service support from implementation to BAU. Forward-thinking product development – it’s great to get involved with the beta testing to have a say in what Learn could look like.

Verified User

Consumer Services

Consistent, straight-forward system and excellent support

05/02/2024

Kallidus have extensive administration training as well as ongoing and high levels of support through service desk and monthly account manager meetings.

Continually sharing roadmap with regular new features being released, with communication and opportunity to collaborate/consult on development as a customer.

Quinn A

L&D Professional

Easy implementation and use. Excellent service from the people at Kallidus

05/02/2024

The easy of use is one of the selling points of this software. Both from a user and administrator perspective, the software offers the functionality that we were looking for as a company of almost 600 employees.

Verified User

Information Technology and Services

Kallidus: customer support of dreams

27/05/2022

Despite enjoying the platform and seeing valuable improvements being made, the absolute highlight to me is the customer support.

Our account manager speaks with us frequently and has built a personal relationship with the company, and the support teams respond very quickly to any question with helpful tips and feedback.

Simon B

Head of Learning and Development

Kallidus Perform transformed our culture

28/02/2023

I like the visibility through a team structure as a head of department, the oversight I have of the hierarchy of teams that report into me via a management team.

I enjoy the ability to share input from both sides, allow for edits and review and the requirement for final sign off is particularly useful.

From contract to celebration

Our success measures are based on your successes. We win together.

Every implementation is unique

Kallidus ensures that customers feel valued throughout the implementation process. Get ready for an experience like no other.

  • Customer-Centric Approach to make the process uniquely yours
  • 98% of customers rate the implementation experience as good or excellent
  • Comprehensive Support that lasts
process
Blue welcome icon with white outline

Before Day One

Kallidus will confirm all your branding and systems requirements during our Welcome call. Plus, you’ll get early access to The Academy.

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Getting Started

Your team will be invited to a kick-off call that will initiate project planning and confirm the statement of work. You will also gain access to Support.

Blue icon demonstrating Kallidus platform integration with Workday

Configuration

This step requires our expertise from implementing thousands of LMS’. We will consult, configure, test and pilot to ensure requirements are met.

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Go live

The day you have been waiting for! Kallidus will celebrate you for the great work you have done, and your team will officially be live on Learn LMS.

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Post-launch

Now that you are live, we will transition you to Support. You will meet your Support team and discuss check-ins and expectations.

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Ongoing support

The Academy will be available with new and relevant information live and on demand. Plus, your support team will always update you with new release information and more.

Dandara chooses Kallidus as its learning platform provider and launches 30 days later!

Why choose Kallidus?

Kallidus makes learning and development easy so that employees, managers, and L&D teams can deliver growth for your business

Gordon
Learner

  • Easy to use, accessible user interface
  • Know what courses you need to do and enjoy doing them
  • Discover engaging e-learning content for personal development

Heather
L&D Leader

  • Automate L&D reporting with compliance, performance, and engagement data
  • Drive learner engagement with self-enrolment, notifications, manager nudges, etc.
  • Proven implementation and customer success teams

Clare
Team Manager

  • Link employee learning to team and company goals
  • Flexible review forms to empower managers during 1-2-1s and performance check-ins
  • Uncover training and skills development to bring the best out of your people

FAQs about how Kallidus handles implementation and support

What is Kallidus' approach to implementation?

The focus is on simplifying compliance and enabling customers to focus on their potential. This ensures that the software is effectively set up to achieve customer success measures, such as increasing compliance rates to 100% and improving employee retention.

How does Kallidus ensure that the platform meets the customer need?

Kallidus aligns expectations and tailors solutions to meet customer needs. The implementation process is guided to ensure effective use of the software, with regular reviews of success measures to optimize usage and drive better outcomes.

What are some of the success measures Kallidus customers have achieved?

Examples include achieving 100% compliance rates, improving employee retention by 5%, and promoting first-time leaders from within through leadership development programs.

How does Kallidus approach post-implementation?

Kallidus supports customers through data-driven decisions, providing contextual advice, support, and interventions when needed. This helps customers demonstrate the value delivered to their organization and supports longer-term thinking and scalability.

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